Careers at Gratiture Solutions, LLC.

 

JOB TITLE: Data Engineer

JOB DESCRIPTION: The Data Engineer is responsible for

  • Supporting enterprise data, marketing, and distribution applications for a global asset-management organization. This player-coach role combines hands-on production support with technical guidance, team coordination, and stakeholder communication.
  • Building an AI-native support model that combines engineering expertise, operational context, proactive monitoring, and automation to detect issues earlier, accelerate diagnosis, prevent recurrence, and continuously improve service reliability.
  • Providing technical guidance and coordinating priorities across the Data and Distribution domain.
  • Supporting incident investigation, service requests, problem management, operational changes, and release readiness.
  • Leading complex troubleshooting and root-cause analysis within the agreed support boundary.
  • Operating, monitoring, and supporting Snowflake, dbt Cloud, Fivetran, Collibra, and associated data workflows.
  • Supporting AEM, Adobe Campaign, Salesforce C360, Workfront, and related distribution applications.
  • Diagnosing application, API, data-movement, and integration dependencies and coordinating with the appropriate resolver groups.
  • Performing agreed operational remediation and preventive improvements within the Level 2 support boundary.
  • Contributing to approved monitoring, diagnostics, runbook, and support-automation initiatives.
  • Improving documentation, knowledge sharing, escalation quality, and recurring-incident prevention.
  • Guiding engineers through complex investigations and coordinating with technical, product, business, and vendor stakeholders.

JOB LOCATION: Position located at client office – Boston, MA (on-site 4 days per week)

REQUIRED:

  • 7+ years supporting enterprise data platforms, SaaS applications, or production environments.
  • Strong experience with Snowflake, advanced SQL, and Python. Experience with dbt Cloud, Fivetran, or comparable data-pipeline technologies.
  • Experience monitoring and troubleshooting production data workflows.
  • Experience guiding technical work, coordinating delivery, or mentoring engineers.
  • Strong troubleshooting, root-cause analysis, and stakeholder communication skills. Understanding of APIs, data movement, integrations, and production-support practices. Familiarity with ITIL incident, problem, and change management.

NICE TO HAVE:

  • Client-facing, consulting, or managed-services experience.
  • Experience with Collibra or another data-governance platform.
  • Experience with AEM, Adobe Campaign, Salesforce C360, or Workfront.
  • Experience diagnosing Azure APIM or other enterprise integration dependencies. Experience with enterprise observability and service-management tools.
  • Experience developing operational monitoring, diagnostic tools, or support automation.

EMPLOYMENT TYPE: Contract (W-2 with Gratiture Solutions, LLC.)

INTERVIEW PROCESS: 2–3 interviews

INDUSTRY: Asset Management / Financial Services

HOW TO APPLY: Send resumes to: HR, Gratiture Solutions, LLC., 12800 Westridge Blvd., Suite 152, Frisco, TX 75035 or contactusa@gratiture.us

Gratiture Solutions, LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.